ICHRIE and Knowledge Matters are pleased to present the 2024 ICHRIE Hotel Challenge by Knowledge Matters featuring the Hospitality Collection of Case Simulations. The Competition is sponsored by ICHRIE and Knowledge Matters. The simulation used in the competition was developed in partnership with the J. Willard and Alice S. Marriott Foundation and Marriott International. The competition runs from Monday, 25 March 2024 at 10:00AM EST through Friday, 29 March 2024 at 5:00PM EST. Registration will start on March 11 and will remain open during the entire event.

The event encourages participants to test their skills at managing a simulated hotel. Students will be limited as to which concepts they are able to control during the event. What participants control will include various combinations of the following concepts: front desk operations, housekeeping, marketing & public relations, group sales, banquets, pricing & revenue management, social media and restaurant operations. Participants' scores will be based on a balanced scorecard that includes profitability, customer satisfaction, and employee satisfaction. Participants will be ranked based on their balanced scorecard.

MORE INFO & REGISTRATION LINK