Dean, School of Hospitality Administration

October 19, 2012

Boston, Massachusetts

Position Summary
Reporting directly to the Provost of the University, the Dean is the chief administrative and executive officer of the School.

The new School of Hospitality Administration Dean will be a dynamic leader who will guide the School in continuing its established trajectory of excellence with increased national and international recognition.

This is an exciting time for the School of Hospitality Administration. Mirroring the development of the University, the quality and impact of the programs of the School have grown dramatically over the last decade, and it is poised to continue its upward trajectory toward becoming one of the premier hospitality management schools in the world. The School of Hospitality Administration has strong support within Boston University, having grown from a division of Metropolitan College to an independent academic unit housed in a state-of-the-art facility.

The new Dean is an individual who...

  • Is committed to positioning the school as a national and international leader in the field of Hospitality Administration. The Dean should be an internationally recognized hospitality manager and/or hospitality educator.
  • Is an experienced and creative planner able to work with the faculty, staff, and alumni and will develop a vision for the role of hospitality management education in the context of the rapidly evolving global economy.
  • Is a strong manager and is adept at developing and implementing this vision and the resulting operational plan to increase the quality and stature of the School’s programs, faculty, and students, and hence the national and international recognition of the School.
  • Has a strong history of successful fundraising. The Dean will be expected to raise funds actively to help the school acquire state-of-the-art technology, build an infrastructure that supports research and scholarship, establish endowed faculty chairs and provide financial assistance for recruitment and retention of students.
  • Is able to work effectively with different stakeholders (i.e. university administration, school administration, students, faculty, alumni, and executives and recruiters from the global hospitality industry).
  • Understands and respects the culture, protocols, and performance measures of an academic organization.
  • Understands and respects the culture, protocols, and performance measures of the hospitality industry.
  • Demonstrates the ability to be flexible and adaptable within landscape of higher education generally, Boston University specifically, and the rapidly growing and changing hospitality industry.
  • Understands and respects the established academic model for the School of Hospitality Administration and its faculty. This includes an emphasis on teaching and maintaining a balance between theory and practice, with scholarship focused on applied research, approachable publications, and industry outreach.
  • Is committed to promoting and maintaining the high standards of a leading university, including supporting and broadening activities that create new and original intellectual content.
  • Has a strong commitment to recruiting and retaining a diverse group of excellent students and recruiting and promoting a diverse group of excellent faculty. A commitment to supporting faculty merit and equity is also important.
  • Is available and willing to interact on a personal level with Hospitality Administration students, applicants, and their families.

The Dean Search Advisory Committee seeks candidates from either the academy or industry who have a keen understanding of hospitality management education in the changing global world and a passion for educating students. The committee seeks candidates with a demonstrated record of accomplishment in academia and/or industry. This should include either a distinguished record of teaching and research, or experience as a senior executive of a major organization related to the hospitality industry. The candidate should have superb management and financial skills. The best candidates will have impeccable integrity, strategic vision, a high energy level, exemplary interpersonal and communication skills, a collaborative and inclusive style, a thoughtful and deliberative approach, attention to performance metrics, and strong fundraising ability.

The Dean will always exhibit personal attributes that bring distinction to and respect for the School of Hospitality Administration and the University. The successful candidate will understand and appreciate Boston University’s unique culture of collaboration within the School and across different parts of the University and reinforce the goal of “One BU,” as described in the University’s strategic plan.

Most importantly, the Dean will lead the efforts of the School of Hospitality Administration to continue to raise its profile as one of the top private hospitality schools in the world offering undergraduate programs. Travel and individual engagement is associated with this position. These demands will increase as the University pursues a 7- year comprehensive campaign.

The primary duties and responsibilities of the Dean are to:

  • Provide vision and leadership in further elevating the School of Hospitality Administration’s stature and reputation among its constituencies.
  • Identify specific goals and objectives for the School and the means to achieve them.
  • Recruit, motivate, and retain outstanding faculty and staff.
  • Manage and coordinate all operations and programs within the School to ensure high quality education to students.
  • Engage with alumni and other supporters to raise funds to support the strategic vision of the School and the University.
  • Represent the School and strive to raise its visibility and prominence in national hospitality higher education forums.
  • Serve as a leader for diversity at the School by promoting diversity within the ranks of the student body, faculty, and staff.

Boston University is one of the leading private research and teaching institutions in the world, with two primary campuses in the heart of Boston and programs around the globe. Chartered in 1869, the University today enrolls over 33,000 students including over 16,000 undergraduates and nearly 4,000 faculty members across16 schools and colleges.

BU is one of the largest private universities in the United States and one of the Boston area’s largest employers. BU’s students come from all 50 states and over 135 countries. Students pursue studies on the Charles River and Medical Campuses as well as study abroad programs in over 30 cities around the world. The growth of Boston University over the last quarter century is profound, as it has evolved from a regional university, with a focus on undergraduate and professional education, to an internationally recognized, residential, research university that performed over $400 million of sponsored research annually across both Boston campuses.

The Boston University School of Hospitality Administration (SHA) has grown from a division of Metropolitan College to a School of Boston University. It raised $6,000,000 to acquire a new building at 928 Commonwealth Avenue in the midst of Boston University’s rapidly expanding West campus. It has instituted a thriving cross-minors program with the Boston University School of Management, and has undergone a complete review of its curriculum that will become effective in the 2013-2014 academic year.

SHA currently has eight full-time, one part-time and 14 adjunct faculty members. All of the full-time faculty members are on the non-tenure track and have extensive field experience within the industry. Of the full-time faculty, two are professors of the practice, four are associate professors of the practice, and two are assistant professors. All adjunct faculty members hold leadership positions in the hospitality industry.

SHA’s undergraduate management program has a subsidiary liberal arts focus (32 credits out of a total of 128 credits). The program also incorporates two 400-hour internships largely in Boston and an international experience in such locations as London, Sydney, Auckland, Paris, Madrid, Dublin and Padua. Based on research done with industry and SHA graduates, the program was designed to give its students a strong operations focus at the local property level with careers leading to the position of property general manager.

SHA has a very strong career-counseling department. As of September 2012, 92% of 2012 graduates seeking employment have been placed. Over 20 companies recruited on campus in 2012 with the major companies hiring SHA graduates being Marriott, Starwood, Hyatt, Four Seasons and Hilton in the hotel industry, and Hillstone Restaurants and J. Alexander’s Restaurants in the restaurant industry.

The position offers opportunities for a leader who can marshal the collective energy of the School’s faculty and alumni to achieve demonstrable success in the coming decade.

  • Creating a vision for the School that continues its established trajectory of excellence while articulating new possibilities that take advantage of changes in hospitality management education and research in the global economy.
  • Engaging and mobilizing the 1,600 alumni of the School of Hospitality Administration around both the School’s vision and the School’s goal to become one of the premier hospitality schools in the world.
  • Crafting and executing a global strategy that aligns with the University’s plans to position the School in the globalized marketplace of hospitality education.

A master’s degree, with a doctorate desirable, but not required.

Boston University will provide a competitive compensation and benefits package, which is appropriate for a position of this scope, stature and responsibilities.

Exceptional candidates should submit a letter of interest and resume to:
SHA Dean Search Advisory Committee
c/o Nicole Hawkes
Associate Provost for Strategic Initiatives
Office of the University Provost
One Silber Way
Boston, Massachusetts 02215 USA
01 (617) 358-5207

Boston University prohibits discrimination against any individual on the basis of race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, or because of marital, parental, or veteran status. Boston University strongly encourages minority group members, veterans, disabled individuals, and women to apply for positions for which they are qualified and that are of interest to them.