Service Management SIG

ICHRIE members will share ideas and research in the Services Management SIG for innovative services management not only in hospitality and tourism but also related industries. This SIG serves as a hub:

• To showcase industry services management best practices
• To facilitate service management research, task force and panel discussions
• To support research paper presentations. 

Mission: To foster intellectual exchange of interdisciplinary services management in teaching and research.

Chair Dr. Po-Ju Chen Texas A&M University [email protected]

Vice Chair Dr. Lisa Gao, Ph.D. The Hong Kong Polytechnic University [email protected]

UPCOMING EVENTS

Speaker: Greg Stafford. General Manager, Benchmark | Pyramid Luxury & Lifestyle @ Texas A&M Hotel and Conference Center

Title: Leadership in the Hospitality and Services Industry both in Times of Crisis and in the Post-pandemic Era

Schedule: Tuesday, 17 September 2024 from 6:00PM to 7:00PM Central Standard Time (tentative) 

Zoom Link: Coming in Fall 2024

PAST EVENTS