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Deans' & Directors' Program

Deans' & Directors' Program

Exploring the Potential of Digital Micro-Credentials in the Hospitality Industry

Dr. Kyle Peck, Ph.D., Penn State University

About the Session: Hiring decisions are critical to the success of any hotel, restaurant, or resort, but how much can employers really know about the candidates they interview and the competencies they have attained?  Digital micro-credentials are a recent supplement to the traditional, minimally informative diploma and transcript, and they are becoming very popular with both learners and those who look to employ them.  In this session we’ll develop and understanding of competence, competencies, and digital micro-credentials, including what they are, how schools and others can issue them, and how learners and employers can benefit. We will end by discussing the potential power of digital credentials to improve teaching, learning, and employment.

Dr. Kyle L. Peck is Professor of Education at Penn State University and Co-Director of the Center for Online Innovation in Learning (COIL).  He studies and applies innovations in education, and his current interests include Personalized Online Learning, Massive Open Online Courses (MOOCs), Competency-based Education, and digital micro-credentials (badges) in education.  He recently served as Principal Investigator for the NASA Aerospace Education Services Project, Director of the Regional Educational Lab for the mid-Atlantic region, and Co-Director of Pennsylvania’s Classrooms for the Future Evaluation Project. Kyle was also Co-Founder of the innovative "Centre Learning Community Charter School," and completed two terms on the Board of Directors of the International Society for Technology in Education (ISTE).  He is a Past President of the Association for Educational Communications and Technology (AECT) and its Pennsylvania affiliate, PAECT, and has also served as Associate Dean for Research, Outreach, and Technology, Head of the Learning and Performance Systems Department, and Professor in Charge of the Instructional Systems Program at Penn State.  Before coming to Penn State, he taught middle school for seven years, and was involved in corporate training for five years.  Dr. Peck is co-author of two books, and is author or co-author of more than 50 book chapters, journal articles, and research reports, and four education-related software programs.  He is a popular speaker, and has made 329 professional presentations in 16 countries.

Recruiting for 2025 and Beyond

Mr. Tom Gilliland, Vice President, Hotel Openings and Transitions, Marriott International

About the Session: Industry’s quest for growth, expansion & talent in the future will remain a key determinant of success. Mr. Gilliland will discuss the trends that will continue to shape the future of the travel industry from the perspective of operational changes, global expansion, guest experiences, talent acquisition and digital innovations, amongst other forces shaping the future of hospitality.  Mr. Gilliland’s team will open 400 hotels in 2017 with 25 different brands and will discuss identifying the right talent in order to bring those brands to life.

Tom Gilliland an 18 year veteran with Marriott International has serviced in a variety of roles in The Ritz-Carlton, Marriott Hotels as well as Corporate and Regional Operations.  Tom joined the Americas Hotel Openings team in 2015 and led the transition of the newly acquired Delta Hotels company and  37 Delta Hotels in Canada into the Marriott system.  Tom and his team will support Pre-Opening Sales, Operations, Brand Activation, and Training at 400 hotel openings in The U.S, Canada, the Caribbean and Latin America in 2017 and over 120 hotel Transitions.  Tom is a graduate of Oklahoma State University’s Hotel and Restaurant Administration program where he remains active in Marriott’s University relations activities.

This will be followed by a joint open Q&A and discussion with both speakers, concluding with lunch.



 

 

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