> North East North American Federation

North East North American Federation


Suzanne Bagnera
Boston University

NENA Happenings

It’s almost time! Our federation is excited to host our annual regional spring conference. Early bird registration ends on 3/4/19 – so make sure you register today at:

The content drive for the NENA Conference at Penn State is taking shape—The Hospitality Blender: High-Tech & High Touch Approaches to Teaching and Research.  Speakers include:

  • Lorraine Sileo, Senior Vice President, Research and Business Operations, PhoCusWright;
  • Anna Mattila, PhD, Marriott Lodging Management Professor, Penn State School of Hospitality Management;
  • Fred Mayo, PhD, Clinical Professor (retired) NYU Tisch Center for Hospitality;
  • Ajay ‘AJ’ Aluri, Founding Director, HIT Lab & Associate Professor, Hospitality and Tourism Management, John Chambers College of Business and Economics, West Virginia University;
  • A.K. Andrew Sandoval-Strausz, Author of Hotel: An American History and Associate Professor of History, Penn State College of Liberal Arts

Panels include: “Flash Forward: What’s ahead for hospitality high-tech/high touch research” and “Blending technology in hospitality teaching across varying educational settings and contexts.” This year we will honor Fred Mayo as the Legacy Lecturer.

If your school would like to be a part of our sponsorship drive to make this conference happen, like James Madison University, Penn State, NCC, and AHLEI, have already committed to, then please connect with Rick Lagiewski ( or Jennifer Forney ( If you are unable to provide a monetary sponsorship, then you can donate items for the welcome bags or raffle items.

Stay up to date with all things happening in NENA and the upcoming conference by checking out our website.

Is your school interested in hosting the NENA Federation Spring Conference? The NENA Federation is accepting RFP’s to host 2020, 2021, 2022 and 2023. Download and submit the RFP to Suzanne Bagnera (, NENA President ASAP.

A conference like this does not happen without an amazing team of individuals to make this happen. I would be remise if I did not mention a few of the key players – so when you see them at the conference, please thank them for the tireless efforts it takes to make this event happen: Theresa Lind, Director of Networking and Conference Chair; Donna Quadri-Felitti, Conference Host; Gilpatrick Hornsby, Jennifer Forney, David Schweiger, and Rick Lagiewski.

Don’t forget that the Promise Award Committee, chaired by Joe Scarcelli, continues to seek applications for this year’s Promise Award scholarship. Information about the scholarship can be found online.

Northampton Community College in Bethlehem, PA is pleased to announce the hosting of the Certified Hospitality Educator CHE® Program from May 28 – 31st, 2019.  Come discover effective instructional methods that can energize your teaching and help your students excel! The CHE® program, the only professional development opportunity designed for postsecondary hospitality educators around the world, enables you to: strengthen students’ critical thinking and motivation to learn; share ideas with your peers; and receive recognition for your teaching abilities from students, colleagues, and the industry. The CHE® will be awarded based upon the candidate’s self-study materials and assignments, participation in workshop discussions, and results of the written exam. Training will be conducted by Fred Mayo, Principal Mayo Consulting Services, Retired Clinical Professor of Hospitality & Tourism Management—NYU. The direct link to register is:

The application deadline is April 16th, 2019. For additional information contact David Schweiger, Director of Hospitality Management at or 610-332-8667.  

Life Happens.  I would like to express my thanks for all of my friends and family that have been a part of my life through my exposure to ICHRIE and NENA. In January, I was one of nineteen board members that had to travel home from our meeting in New Orleans. Ironically, my flight was the only one to have been cancelled not once but twice. With the assistance of my NENA friends, I was finally able to get myself diverted to Islip, New York, a much shorter distance to drive to Boston after all of the snow that we received. This forced me to rent a car and make a pit stop on Long Island for a few hours of sleep, at my dad’s home. While this was annoying at best, it was the best blessing I could have ever asked for. As I got one final chance to see my dad before he passed away just one week later. Had divine intervention not stepped in, I would have missed out on this precious opportunity. Take the signs that life offers you and embrace them, for we know not what tomorrow will bring. May your rainbows shine brightly to help guide you.

In the spirit of hospitality,


Federation Overview
Meet the NENA Federation Board

NENA Promise Award Information


RFP Proposal Form

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