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CHRIE FutureFund™ Thanks ICHRIE Members

CHRIE FutureFund™ Thanks ICHRIE Members

CHRIE FutureFund™ had a very successful Annual Conference in Phoenix and thank all ICHRIE members who supported CHRIE FutureFund™ initiatives.  The leadership of co-chairs Misty Johanson and Carl Winston resulted in the support of five (5) doctoral students attending the Annual Conference as winners of the inaugural Dissertation Competition, and four (4) Best Paper Winners from the Graduate Conference held last January. The return of the highly anticipated Duck Race drew a raucous crowd around the Lazy River at the JW Marriott Desert Ridge Resort & Spa and raised just shy of $2,000.  The annual 50-50 Raffle raised a record $4,060. Along with the $4,000 donation to support the Grad Conference Best Paper Winners, your Future Fund raised approximately $10,000 to date in 2023. This achievement would not be possible without your support.
The CHRIE FutureFund™ has identified support for graduate education and the support of graduate students as a primary objective. Graduate students are the future professoriate, so supporting our future helps ensure member institutions have qualified, talented individuals on their teams, and these future faculty will become leaders within their respective programs and ICHRIE. Over the next several weeks we will introduce you to the individual doctoral students we supported this year.  Each has a wonderful story to tell, and each will be a terrific addition to any hospitality program. For now, we share the work for which each won their respective award.

Graduate Conference Best Paper Winners:

Barbara Atanga & Lavi Peng – Customer misbehavior: The joint impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers’ recovery satisfaction (along with supervising professor Anna Mattila) The Pennsylvania State University.
Araceli Hernandez Calderon – Theory-driven predictive modeling for food-service crowdfunding success: An integrated approach with business intelligence and supervised machine learning (along with supervising professors Yoon Koh & Minwoo Lee) University of Houston.
Wangoo Lee – Examining the “waiting line” effect during menu ordering with self-service technologies (along with supervising professor Lu Lu) Temple University.

Dissertation Proposal Winners:

Hamzeh Hammadeen – Leveraging the distinct competencies of highly skilled immigrant employees in hotels (Auburn University).
Wenfang Liu – An exploration on ghost kitchen business model: Kitchen rental firms and entrepreneurs' investment motivation (University of Houston).
Swechchha Subedi – Conceptualization of governance in H & T and the role of trust (University of South Carolina).
Nan Xue – The paradoxical relationship between minimalism and tourists’ pro-environmental choices (The Chinese University of Hong Kong).
Rachel Yueqian Zhang – Restaurant demand seasonality: Measurement, drivers, and external shocks (Purdue University).     


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2023 Deans & Directors Meeting


2023 Annual Deans & Directors Meeting

Deans & Directors...

Be on the lookout for your invitation to this summer's events just for you on Wednesday, 19 July 2023 at JW Marriott Desert Ridge, Phoenix, Arizona! We look forward to linking with you, so be sure to add these events to your conference schedule...

PROGRAM at 9:00 AM - Thanks to ICHRIE's Co-Sponsor, Northern Arizona University
LUNCH at 12:15 PM - Thanks to ICHRIE's Co-Sponsor, AHLEI


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2023 ICHRIE Conference Keynotes

Meet the 2023 Opening Session Keynotes, the new ICHRIE IAC...


Kevin CareyChief Operating Officer and Executive Vice President, AHLA 
Jennifer CroninFormer President, Wharf Hotels and Marco Polo Hotels 
Glenn Mandziuk, CEO, Sustainable Hospitality Alliance 
Wanda GispertVice President, Talent & Workforce Development, MGM Resorts 
John RissiSenior Vice President Customer & Industry Engagement, ENCORE 
Barb BowdenArea Managing Director, Loews Hotels at Universal Orlando  
Calvin Banks, Vice President, Training & Development, Pyramid Global Hospitality Group 
Jeff Morgan, CEO, Club Management Association of America 
GJ HartCEO, Red Robin Gourmet Burgers, Inc. 


ICHRIE Industry & Education Collaboration: People Who Can Impact Change
Wednesday, 19 July, at 5:30 PM

Join us at the 2023 Annual International CHRIE Summer Global Conference in the Opening Session to meet the new ICHRIE Industry Advisory Council featuring an executive interview moderated by lifetime journalist, Jeff Higley.

During this session, you hear from and engage with our new council as they help us advance ideas in projects developing for one voice for hospitality, internships, externships, research & education.

Introducing the 2023 Keynotes...

Robert MandelbaumDirector of Research Informational Services, CBRE Hotels Research
Dan FentonExecutive Vice President, Global Tourism and Destination Advisory, JLL
Steve HoodSenior VP of Research for STR and Founding Director of the SHARE Center

State on the Industry – from the Experts
Thursday, 20 July at 8:20 AM

Join us to hear from industry experts on performance, forecasting, and investment for hospitality lodging. You don't want to miss these iconic industry veterans Robert, Dan, and Steve, as they share their insights into what to expect for 2023 and beyond.
Glenn MandziukCEO, Sustainable Hospitality Alliance

Net Positive Hospitality: Driving Collaboration for a More Sustainable Future.
Thursday, 20 July at 1:30 PM

Net Positive Hospitality Sustainability... that is the goal. But how can we help the industry get there? Join us as Glenn presents how we can help supply our industry partners with new skilled talent from our classrooms, work collaboratively to harmonize metrics and KPIs, develop standards and streamline reporting and benchmarking in sustainability and help co-ordinate and develop innovative, practical, and scalable solutions, tools, and resources.
Larry CuculicPresident & CEO, BWH Hotel Group

A Life Well Lived: A Leadership Discussion  
Friday, 21 July at 9:25 AM

ICHRIE is honored to present guest Keynote, Larry Cuculic to our last Keynote session of 2023. Larry leads the parent company, BWH Hotel Group, and oversees their global portfolio of 19 dynamic brands, which boasts approximately 4,500 hotels across all chain scale segments. His vision is to lead through collaboration with the company’s Board of Directors, hoteliers, executive leadership, and associates. He recognizes the greatest strength of this global powerhouse brand is its organizational structure, which is founded on empowering the voice of its membersYou don't want to miss this session as Larry shares, "A Life Well Lived: A Leadership Discussion".

For a full schedule of the 2023 Annual International CHRIE Summer Global Conference in Pheonix, Arizona, USA, CLICK HERE.

2023 APacCHRIE Conference Wrap-Up

CoStar SHARE Center in Phoenix

ICHRIE and CoStar SHARE Center invite you to attend the three (3) CoStar SHARE Center sessions scheduled in Phoenix, Arizona at the 2023 Annual ICHRIE Summer Global Conference from 18-21 July 2023. 

Join us for any of the following sessions...

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Have you HEARD?

At our upcoming 2023 Annual ICHRIE Summer Conference, we are having a closing reception on Friday, 21 July at the beautiful HEARD Museum in Phoenix, Arizona, USA. We are excited to be sharing a real sense of place at our conference location and can’t wait to share this incredible museum with all of our conference attendees. The Heard Museum sets the standard for collaborating with American Indian artists and tribal communities to provide a distinctive perspective on the art and history of Native people, especially those from the Southwest.

Since its founding by Dwight and Maie Bartlett Heard in 1929, the Heard Museum has become recognized internationally for the quality of its collections, world-class exhibitions, educational programming, and its unmatched festivals. Dedicated to the advancement of American Indian art, the Heard presents the stories of American Indian people from a first-person perspective, as well as exhibitions that showcase the beauty and vitality of traditional and contemporary art.
We will be departing from the JW Marriott Desert Ridge Resort & Spa hotel at 5:00 PM by executive motor coaches to the Heard Museum. The reception at the Heard will be held from 6:00 PM to 8:00 PM and the return coaches will be back at the hotel by 9:00 PM. The Heard is located close to the wonderful restaurants of Scottsdale, should anyone want to have dinner on their own and return by taxi or Uber. We will have a list of Scottsdale restaurants for you to consider at conference registration with contact information for any private reservations you might want to reserve.

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Career Fair at the 2023 Annual ICHRIE Summer Conference

The Career Fair is back again for the 2023 Annual ICHRIE Summer Conference in Phoenix, Arizona USA.

On Friday, 21st July, we’ll shift focus to the “education” portion of the Education & Innovation Center (EIC) when we host the Career Fair and poster presentations over lunch.

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2023 Annual NENA Federation Conference Wrap-Up


The NENA CHRIE Federation held its spring regional conference this year at West Virginia University’s John Chambers College of Business and Economics Hospitality Management Program in Morgantown, West Virginia from March 31-April 2, 2023. The Conference was a great success! We were thrilled to have a robust schedule of research papers and poster presentations along with keynote speakers and panelists from industry and academia, as well as interactive workshops all focused on the conference theme of “Innovate Everywhere”. Attendance was much higher than anticipated and we continue to have a growing cohort of grad students attend and present their work at this regional conference. It is wonderful to see their excitement and passion for higher education and our industry early in their career.

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SECSA Federation 2023 Conference Wrap-Up


Dear SECSA-CHRIE Members,

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West CHRIE Federation 2023 Conference Wrap-up

I am thrilled to share that it was another great WF CHRIE Conference this year, with 130+ conference attendees!

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2023 CHRIE Global Research Marathon in Collaboration with JHTR

The Third Annual International CHRIE Global Research Marathon in Collaboration with JHTR 

Interested? CLICK HERE to take the survey. 

SURVEY CLOSES 31 January 2023.


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2022 CentralCHRIE Conference Wrap-Up

The 2022 CentralCHRIE Conference was hosted in conjunction with the Purdue University White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management’s inaugural annual Spirit of Hospitality Summit on September 29th and 30th. It was well attended with a number of industry professionals, faculty, and staff traveling from outside of the Purdue community as well as faculty and students (both graduate and undergraduate level) from Purdue University. CentralCHRIE was represented by seven states and ten universities with approximately 34 member attendees. The Hospitality Summit featured over 30 educational sessions along with four keynote sessions, a networking event, a poster session sponsored by CentralCHRIE, and reception for CentralCHRIE members, all of which provided federation members with opportunities to engage with various programs.

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2023 EuroCHRIE Conference Wrap-Up

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VA Tech featured in the Pamplin Pulse

In the Summer 2022 issue of the Pamplin Pulse, the Virginia Tech’s TLOS, Thinkabit, and the MSBA-HTM program were featured for their contributions at the ICHRIE Conference’s Education and Innovation Center (EIC) at the 2022 Annual International CHRIE Summer Conference.

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NENA Federation 2022 Conference Wrap-Up

Greetings from Connecticut!

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SECSA Federation 2022 Conference Wrap-Up


Dear ICHRIE Members,
Greetings from Florida! March 4, 2022 boasted the Southeast, Central and South American Federation of ICHRIE’s 7th Annual Conference. This year’s virtual conference once again offered an opportunity for us to come together in mutual learning and collaboration to benefit the amazing SECSA-ICHRIE Federation.
We saw 239 attendees at our single day conference. They used the Zoom platform to network, build community, make connections with someone new and embrace innovative ways to enrich and support mutual learning, development, and growth. We witnessed 33 presentations, featuring 9 full research paper presentations, 8 pedagogy presentations, and 16 works in progress presentations. We were beyond grateful to have all our presenters bring their unique areas of expertise and insight into the hospitality industry to our conference.
As the conference theme and goal was "Designing Tomorrow, Today", we kicked off our one-day conference with an amazing panel of prestigious journal editors to discuss tomorrow’s burgeoning topics. We had the privilege of hearing from Dr. Po-Ju Chen (from JHTC, JHTE), Dr. Cihan Cobanoglu, (from JHTE, JHTT), and Dr. Jean-Pierre van der Rest (from JHTR). They shared with us how to avoid desk rejection as well as the criteria editors look for in current and future research.
Our keynote speaker was Dr. Gregory L. DeShields, who helped us learn how to bring diversity practices into the classroom. His workshop on the Next Generation of Leaders: The Fundamentals of Diversity Equity and Inclusion was informative and enriching across multiple lenses. He began with definitions of key concepts and transitioned into best business practices and how to continue to move the needle in the right direction.
We also had the pleasure of hearing from Mr. Steve Hood, Senior Vice President of Research for STR, who shared the state of the industry throughout the world, and then focused specifically on the SECSA regions. We identified several areas of future research in our region and around the globe during this insightful session.
Finally, we mixed things up and had a virtual happy hour, hosted by Ms. Cristina Moguel and Mr. Gabriel Urrutia from the Bacardi Center of Excellent at the Chaplin School of Hospitality & Tourism Management. They shared with us the history of the ‘mule’, stirred a ‘SECSA mule’ using Bourbon, and introduced us to the robotic bartender Cecilia. In addition to explaining how she will complement her human colleagues in the hospitality workplace of the future, they also invited us to play a Kahoot trivia game and awarded the top 3 players signed cocktail books.
We are also grateful to the Chaplin School of Hospitality & Tourism Management at Florida International University for serving as the title sponsor of this conference, to the Muma School of Business’ School of Hospitality & Tourism Management at the University of South Florida for sponsoring our Keynote, for Smith Travel Research for sponsoring our state of the industry discussion, and to the Kemmons Wilson School of Hospitality & Resort Management at the University of Memphis and the College of Hospitality, Retail and Sport Management at the University of South Carolina for sponsoring our breakout rooms.
Moreover, this event would not have been possible without the tireless work, dedication, and service of the entire SECSA-ICHRIE board. It has been a challenging two years, to say the least, and through global, professional and personal trials and tribulations, they have dedicated countless hours of their time to serve us. Smart, Engaging, Compassionate, Selfless and Awesome are just a few words that come to mind to describe these extraordinary individuals. This conference would not have come to fruition were it not for them.

Finally, we are so excited to announce that next year’s SECSA-ICHRIE conference will be hosted in person in beautiful Orlando, Florida at the Rosen College of Hospitality Management at the University of Central Florida. We look forward to seeing you all next year!
Warmest wishes,

Dr. Lisa Cain

SECSA Federation

West CHRIE Federation 2022 Conference Wrap-up


Congratulations to the ICHRIE West Federation for hosting an amazing Virtual Conference in February 2022! We asked for some highlights from the West Federation President, Dr. Saehya Ann, who shared the following:

Greetings from the Northern California!

I am thrilled to share that it was another great WF CHRIE Conference this year, with a total of 361 conference attendees! Our virtual conference used the WHOVA app and everyone enjoyed using and interacting on WHOVA. We sent a total of 1,923 messages over the three days, created 48 community boards for discussions on various topics, and uploaded 81 photos! These numbers demonstrate how much we were able to interact and connect over the three days of the conference.

We had a total of 60 proposal submissions this year; it was great to see lots of researchers, educators and students connect in this amazing learning community and grow together.

It was the first time we hosted a community college welcome session at the WF CHRIE Conference. We welcomed more than 17 community colleges and 13 four-year institutions for a discussion on how to help and support each other. We also created the best community college connector award and hope  to continue this session in the future to strengthen the rapport between community colleges and four-year institutions!

We hosted the 2nd research hackathon featuring four teams that are successfully submitted their proposals. It was our first time working with the two ICHRIE journals, JHTR and JHTE. We look forward more opportunities to work with ICHRIE journals in the future!

Our undergraduate research competition was a big success, with a total of 13 teams participating. It is obvious that the WF CHRIE undergraduate research competition is gaining an international reputation as so many international teams participated in the competition. It was great to see our undergraduate students’ passion!

We also hosted two general sessions, three panel sessions and three professional development sessions. It was great to virtually meet, learn together and share our thoughts and knowledge.

I want to thank all of the conference attendees--thank you so much for attending our 2022 WF CHRIE Virtual Conference and for your support. Thank you to our hosting university, California State University, Sacramento and the organizational team. I also want to thank our university and industry sponsors.

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