We are excited to inform you that Knowledge Matters and The International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) have partnered to present the 2024 ICHRIE Hotel Challenge by Knowledge Matters featuring the Hospitality Collection of Case Simulations!
The ICHRIE Hotel Challenge by Knowledge Matters is open to college-level students who attend schools that are ICHRIE institutional members. Participants test their skills at managing a simulated hotel. This web-based simulation used in the competition was developed in partnership with the J. Willard and Alice S. Marriott Foundation and Marriott International.
Participants will experience real-world scenarios like they would working in a real hotel including various combinations of the following concepts:
- Front desk operations
- Housekeeping
- Marketing & public relations
- Group sales
- Banquets
- Pricing & revenue management
- Social media
- Restaurant operations
- And more!
Scores will be based on a balanced scorecard that includes profitability, customer satisfaction, and employee satisfaction and participants will be ranked based on their scorecard.
Registration begins on Monday, 11 March 2024 and the competition runs from Monday, 25 March 2024 at 10:00 AM EST through Friday, 29 March 2024 at 5:00 PM EST.
We hope you will encourage your students to register! Students who are currently using, or who have previously used, Case Simulations may use their existing accounts to participate. Students who have not used the online simulation will be given the opportunity to create a new account free of charge.
MORE ABOUT THE COMPETITION
REGISTER FOR THE COMPETITION
The ICHRIE Hotel Challenge by Knowledge Matters encourages participants to test their skills at managing a simulated hotel. Students will be limited as to which concepts they are able to control during the event. What participants control will include various combinations of the following concepts: front desk operations, housekeeping, marketing & public relations, group sales, banquets, pricing & revenue management, social media and restaurant operations. Participants' scores will be based on a balanced scorecard that includes profitability, customer satisfaction, and employee satisfaction. Participants will be ranked based on their balanced scorecard.
Awards
· 1st Place: $500 (via international money transfer or Mastercard gift card)
· 2nd Place: Complimentary student registration to the 2024 ICHRIE Global Conference in Montreal, Quebec, Canada
· 3rd Place: Complimentary student registration to an ICHRIE Federation conference
Dates & Details
During the 2024 competition, students are challenged to manage a hotel profitably by overseeing revenue management, group sales, front desk, banquets/meetings and housekeeping.
Students who are currently using, or who have previously used, Case Simulations may use their existing accounts to participate. Students who have not used our online simulation will be given the opportunity to create a new account free of charge.
The competition runs from Monday, 25 March 2024 at 10:00AM EST through Friday, 29 March 2024 at 5:00PM EST. Registration will start on March 11 and will remain open during the entire event.
REGISTER FOR THE COMPETITION
Rules
Please talk to your instructor or department head to see if your school is an institutional member of ICHRIE. Information about becoming an ICHRIE Institutional Member can be found at: https://www.chrie.org/membership-categories.
CODE OF CONDUCT: Participants agree to compete by the Rules of Competition listed on this page. Participants further agree that all work submitted is work done by the participant. Participants understand that any attempt to hack or cheat the simulation is grounds for removal from the competition and possible further actions. Participants agree to refer any questions on what may constitute a cheat to Knowledge Matters for a decision.
SCORES: In the event of a tie, the individual with the earliest file submission will rank higher, so it is important to get your files ranked early in the competition.
HONOR CODE: All participants agree to be bound by the following Honor Code: I pledge that all work submitted is solely my work. I have received no outside help with the challenge. I pledge not to hack or cheat in any way and agree to report others that I am aware of who hack or cheat.
Support
Contact & Technical Support Questions
Disclaimer
2024 Winners
1st: Emily Zirbes, Iowa State University of Science and Technology
2nd: Victoria Valladares, Florida International University
3rd: Sung Lee, The Pennsylvania State University
