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2023-24 Nominations for ICHRIE Board of Directors

It’s time to nominate yourself or someone else for senior leadership positions on the ICHRIE Board of Directors.  We have five (5) open board positions. Hopefully, one or more will be of interest and fit you well.

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CHRIE FutureFund™ Thanks ICHRIE Members

CHRIE FutureFund™ Thanks ICHRIE Members

CHRIE FutureFund™ had a very successful Annual Conference in Phoenix and thank all ICHRIE members who supported CHRIE FutureFund™ initiatives.  The leadership of co-chairs Misty Johanson and Carl Winston resulted in the support of five (5) doctoral students attending the Annual Conference as winners of the inaugural Dissertation Competition, and four (4) Best Paper Winners from the Graduate Conference held last January. The return of the highly anticipated Duck Race drew a raucous crowd around the Lazy River at the JW Marriott Desert Ridge Resort & Spa and raised just shy of $2,000.  The annual 50-50 Raffle raised a record $4,060. Along with the $4,000 donation to support the Grad Conference Best Paper Winners, your Future Fund raised approximately $10,000 to date in 2023. This achievement would not be possible without your support.
The CHRIE FutureFund™ has identified support for graduate education and the support of graduate students as a primary objective. Graduate students are the future professoriate, so supporting our future helps ensure member institutions have qualified, talented individuals on their teams, and these future faculty will become leaders within their respective programs and ICHRIE. Over the next several weeks we will introduce you to the individual doctoral students we supported this year.  Each has a wonderful story to tell, and each will be a terrific addition to any hospitality program. For now, we share the work for which each won their respective award.

Graduate Conference Best Paper Winners:

Barbara Atanga & Lavi Peng – Customer misbehavior: The joint impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers’ recovery satisfaction (along with supervising professor Anna Mattila) The Pennsylvania State University.
Araceli Hernandez Calderon – Theory-driven predictive modeling for food-service crowdfunding success: An integrated approach with business intelligence and supervised machine learning (along with supervising professors Yoon Koh & Minwoo Lee) University of Houston.
Wangoo Lee – Examining the “waiting line” effect during menu ordering with self-service technologies (along with supervising professor Lu Lu) Temple University.

Dissertation Proposal Winners:

Hamzeh Hammadeen – Leveraging the distinct competencies of highly skilled immigrant employees in hotels (Auburn University).
Wenfang Liu – An exploration on ghost kitchen business model: Kitchen rental firms and entrepreneurs' investment motivation (University of Houston).
Swechchha Subedi – Conceptualization of governance in H & T and the role of trust (University of South Carolina).
Nan Xue – The paradoxical relationship between minimalism and tourists’ pro-environmental choices (The Chinese University of Hong Kong).
Rachel Yueqian Zhang – Restaurant demand seasonality: Measurement, drivers, and external shocks (Purdue University).     


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2023 Deans & Directors Meeting


2023 Annual Deans & Directors Meeting

Deans & Directors...

Be on the lookout for your invitation to this summer's events just for you on Wednesday, 19 July 2023 at JW Marriott Desert Ridge, Phoenix, Arizona! We look forward to linking with you, so be sure to add these events to your conference schedule...

PROGRAM at 9:00 AM - Thanks to ICHRIE's Co-Sponsor, Northern Arizona University
LUNCH at 12:15 PM - Thanks to ICHRIE's Co-Sponsor, AHLEI


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2023 ICHRIE Conference Keynotes

Meet the 2023 Opening Session Keynotes, the new ICHRIE IAC...


Kevin CareyChief Operating Officer and Executive Vice President, AHLA 
Jennifer CroninFormer President, Wharf Hotels and Marco Polo Hotels 
Glenn Mandziuk, CEO, Sustainable Hospitality Alliance 
Wanda GispertVice President, Talent & Workforce Development, MGM Resorts 
John RissiSenior Vice President Customer & Industry Engagement, ENCORE 
Barb BowdenArea Managing Director, Loews Hotels at Universal Orlando  
Calvin Banks, Vice President, Training & Development, Pyramid Global Hospitality Group 
Jeff Morgan, CEO, Club Management Association of America 
GJ HartCEO, Red Robin Gourmet Burgers, Inc. 


ICHRIE Industry & Education Collaboration: People Who Can Impact Change
Wednesday, 19 July, at 5:30 PM

Join us at the 2023 Annual International CHRIE Summer Global Conference in the Opening Session to meet the new ICHRIE Industry Advisory Council featuring an executive interview moderated by lifetime journalist, Jeff Higley.

During this session, you hear from and engage with our new council as they help us advance ideas in projects developing for one voice for hospitality, internships, externships, research & education.

Introducing the 2023 Keynotes...

Robert MandelbaumDirector of Research Informational Services, CBRE Hotels Research
Dan FentonExecutive Vice President, Global Tourism and Destination Advisory, JLL
Steve HoodSenior VP of Research for STR and Founding Director of the SHARE Center

State on the Industry – from the Experts
Thursday, 20 July at 8:20 AM

Join us to hear from industry experts on performance, forecasting, and investment for hospitality lodging. You don't want to miss these iconic industry veterans Robert, Dan, and Steve, as they share their insights into what to expect for 2023 and beyond.
Glenn MandziukCEO, Sustainable Hospitality Alliance

Net Positive Hospitality: Driving Collaboration for a More Sustainable Future.
Thursday, 20 July at 1:30 PM

Net Positive Hospitality Sustainability... that is the goal. But how can we help the industry get there? Join us as Glenn presents how we can help supply our industry partners with new skilled talent from our classrooms, work collaboratively to harmonize metrics and KPIs, develop standards and streamline reporting and benchmarking in sustainability and help co-ordinate and develop innovative, practical, and scalable solutions, tools, and resources.
Larry CuculicPresident & CEO, BWH Hotel Group

A Life Well Lived: A Leadership Discussion  
Friday, 21 July at 9:25 AM

ICHRIE is honored to present guest Keynote, Larry Cuculic to our last Keynote session of 2023. Larry leads the parent company, BWH Hotel Group, and oversees their global portfolio of 19 dynamic brands, which boasts approximately 4,500 hotels across all chain scale segments. His vision is to lead through collaboration with the company’s Board of Directors, hoteliers, executive leadership, and associates. He recognizes the greatest strength of this global powerhouse brand is its organizational structure, which is founded on empowering the voice of its membersYou don't want to miss this session as Larry shares, "A Life Well Lived: A Leadership Discussion".

For a full schedule of the 2023 Annual International CHRIE Summer Global Conference in Pheonix, Arizona, USA, CLICK HERE.

2023 APacCHRIE Conference Wrap-Up

CoStar SHARE Center in Phoenix

ICHRIE and CoStar SHARE Center invite you to attend the three (3) CoStar SHARE Center sessions scheduled in Phoenix, Arizona at the 2023 Annual ICHRIE Summer Global Conference from 18-21 July 2023. 

Join us for any of the following sessions...

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2023 ESD NRA Show Tour


On Monday, 22 May 2023 from 10:00 AM - 12:00 PM CT, Eta Sigma Delta students and faculty meet at the National Restaurant Association Show at McCormick Place in Chicago, Illinois, USA. Schools that joined ICHRIE for this event were Penn State University, University of South Florida, New Mexico State University, and Rochester Institute of Technology.

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Spring 2023 ESD-sponsored reception at the DePaul University School of Hospitality Leadership


The ESD-sponsored reception at the DePaul University School of Hospitality Leadership on Sunday, 21 May from 4:00 - 6:00 PM CT was a success! With over 15 faculty and 30 students, we enjoyed reconnecting with ICHRIE family and making other connections for the first time. DePaul University School of Hospitality Leadership opened their event space for our event, and we enjoyed Chicago fair including, Connie's deepdish pizza, hot dogs with all the toppings, cheesecake and Garrett popcorn

Click the button below for more upcoming ESD events and ESD sponsored events.

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Have you HEARD?

At our upcoming 2023 Annual ICHRIE Summer Conference, we are having a closing reception on Friday, 21 July at the beautiful HEARD Museum in Phoenix, Arizona, USA. We are excited to be sharing a real sense of place at our conference location and can’t wait to share this incredible museum with all of our conference attendees. The Heard Museum sets the standard for collaborating with American Indian artists and tribal communities to provide a distinctive perspective on the art and history of Native people, especially those from the Southwest.

Since its founding by Dwight and Maie Bartlett Heard in 1929, the Heard Museum has become recognized internationally for the quality of its collections, world-class exhibitions, educational programming, and its unmatched festivals. Dedicated to the advancement of American Indian art, the Heard presents the stories of American Indian people from a first-person perspective, as well as exhibitions that showcase the beauty and vitality of traditional and contemporary art.
We will be departing from the JW Marriott Desert Ridge Resort & Spa hotel at 5:00 PM by executive motor coaches to the Heard Museum. The reception at the Heard will be held from 6:00 PM to 8:00 PM and the return coaches will be back at the hotel by 9:00 PM. The Heard is located close to the wonderful restaurants of Scottsdale, should anyone want to have dinner on their own and return by taxi or Uber. We will have a list of Scottsdale restaurants for you to consider at conference registration with contact information for any private reservations you might want to reserve.

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CHRIE FutureFund™ Duck Competition Winner

West is the Best!

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Career Fair at the 2023 Annual ICHRIE Summer Conference

The Career Fair is back again for the 2023 Annual ICHRIE Summer Conference in Phoenix, Arizona USA.

On Friday, 21st July, we’ll shift focus to the “education” portion of the Education & Innovation Center (EIC) when we host the Career Fair and poster presentations over lunch.

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2023 Annual DUCK Race

Get ready to DUCK!

The Annual DUCK Race returns for the 2023 ICHRIE Summer Conference in Phoenix, Arizona! 

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2023 Annual NENA Federation Conference Wrap-Up


The NENA CHRIE Federation held its spring regional conference this year at West Virginia University’s John Chambers College of Business and Economics Hospitality Management Program in Morgantown, West Virginia from March 31-April 2, 2023. The Conference was a great success! We were thrilled to have a robust schedule of research papers and poster presentations along with keynote speakers and panelists from industry and academia, as well as interactive workshops all focused on the conference theme of “Innovate Everywhere”. Attendance was much higher than anticipated and we continue to have a growing cohort of grad students attend and present their work at this regional conference. It is wonderful to see their excitement and passion for higher education and our industry early in their career.

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2023 National Restaurant Association Show

2023 Networking and Professional Development Event Sponsored by Eta Sigma Delta

Have you registered for the ESD events at this year's National Restaurant Association's 2023 National Restaurant Association Show in Chicago, Illinois, USA from 20-23 May 2023?? 

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SECSA Federation 2023 Conference Wrap-Up


Dear SECSA-CHRIE Members,

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ICHRIE Visits Virginia Tech's MSBA Hospitality and Tourism Management Program

Recently, ICHRIE Executive Director, Fran Brasseux, visited the Northern Virginia Center (in Falls Church, VA) and learned about the amazing new Virginia Tech Innovation Campus in Alexandria, Virginia, USA. ICHRIE had a warm welcome from Dr. Mahmood Khan, Mary Richards, Jim Murphy (Information Technology) and international hospitality and tourism graduate students.

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2023 NENACHRIE Board Election

Dear Colleagues,

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2023 ICHRIE Award Nominations


It’s the MOST WONDERFUL time of the year!!

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West CHRIE Federation 2023 Conference Wrap-up

I am thrilled to share that it was another great WF CHRIE Conference this year, with 130+ conference attendees!

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2023 ICHRIE Hotel Challenge by Knowledge Matters

Dear ICHRIE Members,

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